LDU Asia Pte Ltd – Privacy Policy

This Privacy Policy applies to all users of www.lduasia.com (“Site”) and to all services (“Services”) provided by LDU Asia Pte Ltd (“LDU”, “we”, “us”, or “our”). Your privacy is important to us. This Policy sets out the manner in which we collect, use, disclose, and protect your personal data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”) and other applicable laws.

1. Information We Collect

1.1 When you visit or interact with our Site, we may collect information from or about you in various ways, including information provided directly by you, data collected automatically through technological means, and information provided by third-party sources.

1.2 Information collected automatically may include your IP address, browser type, operating system, device type, screen resolution, referring URL, time spent on particular pages, the date and time of your visit, and interaction patterns on our Site. We also collect data through the use of cookies, pixels, tags, scripts, and other tracking technologies, as detailed further in Section 6 below.

1.3 If you choose to provide it, we may collect personal information such as your name, email address, contact details, public wallet addresses (where applicable), and other personal or financial data when you register an account, contact us, subscribe to newsletters or updates, participate in surveys, promotions, or otherwise communicate with us through the Site.

1.4 We may collect payment-related information when you make purchases or engage in transactions through the Site. Note that payment processing is handled by third-party providers and we do not store complete payment card information directly.

1.5 If you access the Site through or integrate it with third-party platforms (such as Google, Meta, or other authentication services), we may collect data made available to us by those platforms based on your privacy settings, which may include your name, email address, user ID, profile image, or friend list.

1.6 We may also collect information from third-party service providers, analytics providers, smart devices, blockchain interaction logs, or public sources to the extent necessary to support, enhance, or secure your user experience.

2. Use of Your Information

2.1 We use the information collected from or about you for the purpose of operating and managing our Site and services, including but not limited to account registration, identity verification, payment processing, technical support, and the provision of digital assets or content.

2.2 Your data may be used to improve and personalize your experience, including tailoring the content displayed to you, optimizing website performance, conducting internal research and development, and maintaining the security and integrity of our services.

2.3 We may use your contact information to communicate with you regarding your use of the Site, including to send transactional messages, service announcements, updates to our terms or policies, and marketing materials where you have consented or where permitted by law.

2.4 We may use your information for legal and compliance purposes, including fraud detection, risk management, enforcement of our Terms of Use, compliance with legal obligations, and in connection with investigations, litigation, or regulatory inquiries.

3. Disclosure of Your Information

3.1 We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

3.2 We may share your information with third-party service providers who perform services on our behalf, including but not limited to website hosting, analytics, payment processing, cloud storage, customer support, and marketing support. These service providers are contractually bound to handle your data only for the purposes instructed by us and in accordance with applicable data protection laws.

3.3 If required by law, legal process, or regulatory authorities, we may disclose your personal information to comply with our legal obligations, enforce our legal rights, or respond to requests from public authorities, including to meet national security or law enforcement requirements.

3.4 In the event of a merger, acquisition, corporate restructuring, or sale of our assets, your personal data may be transferred as part of the transaction. In such cases, we will ensure that the receiving party agrees to provide data protection standards that are substantially similar to those provided under this Policy.

4. Security of Your Information

4.1 We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These safeguards may include encryption, access controls, secure servers, and regular security audits.

4.2 While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security, particularly for data transmitted over the internet or stored on blockchain networks.

4.3 You are responsible for maintaining the confidentiality and security of your login credentials, wallet seed phrases, and any authentication tools used in conjunction with the Site. We will not be liable for any loss or damage resulting from your failure to secure such information.

5. Your Rights & Choices

5.1 Subject to applicable law, you may have the right to request access to the personal data we hold about you, to request correction or deletion of such data, and to object to or restrict certain processing activities.

5.2 You may opt out of receiving marketing communications from us by following the unsubscribe link provided in our emails. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages.

5.3 You may configure your browser or device to block or restrict cookies and similar technologies, although doing so may affect the availability and functionality of certain features of the Site.

5.4 Requests concerning your personal data may be directed to our contact details provided in Section 11. We may require verification of your identity before responding to your request.

6. Cookies & Tracking Technologies

6.1 Our Site uses cookies and similar technologies to enhance your user experience, perform analytics, and support marketing initiatives. Cookies are small data files stored on your device by your browser.

6.2 We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a longer period) to understand user preferences, track usage patterns, and diagnose technical issues.

6.3 Third-party analytics and advertising providers may use cookies or similar tracking technologies to collect information about your activities across websites. You can manage your cookie preferences through your browser settings.

7. Data Retention

7.1 We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, to comply with our legal and regulatory obligations, and to resolve disputes or enforce our rights.

7.2 If you request the deletion of your personal data, we will take reasonable steps to comply, subject to our need to retain certain information for compliance, fraud prevention, or business continuity purposes.

8. Changes to This Privacy Policy

8.1 We may amend this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements, or to reflect updates to our services or practices.

8.2 Any material changes will be communicated by posting an updated version of the Policy on our Site. Where required by applicable law, we will obtain your consent before implementing such changes.

8.3 Your continued use of the Site following any update constitutes your acceptance of the revised Privacy Policy.

9. Contact Information

9.1 If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, you may contact us at:

Email: hello@lduasia.com

Website: www.lduasia.com